Privacy rules

Date of entry into force: 25/05/2018


Controller, and data protection officer

B1 Plakati d.o.o. (“we” or “us”) respects your privacy and undertakes to protect it both during and after your visit to this website, the related mobile website, and any microsite (which may be administered by a third party habitually acting as processor on behalf of B1 Plakati d.o.o.) accessible via this website (hereinafter individually referred to as the “Website” or collectively as the “Websites”). In that regard, B1 Plakati d.o.o. acts as the controller (“Controller”). These privacy rules (“Privacy Rules”) provide information concerning our procedures related to the collection of information via the Websites and our use of such information. These Privacy Rules shall apply exclusively to information collected via the Websites and do not apply to information collected via any other source, including, but not limited to Facebook, Twitter, YouTube and other third-party and social media websites. If you do not agree with any of the terms set out in these Privacy Rules, please refrain from using the Website(s) or from providing us with any personal data.

B1 Plakati d.o.o. has appointed a data protection officer who can be contacted at

Types of data which are subject to the processing

We collect and store certain types of personal data about you via this Website (eg, information that can be used for your identification, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity (“Personal Data”). In certain cases, we may request that you provide us with Personal Data (eg, when you use an online order form for the services we provide, when you submit comments or ask questions, request information, participate in the promotion, contests or prize games or use other features or functions of the Website of B1 Plakati d.o.o.). B1 Plakati d.o.o. shall not collect Personal Data during your visit to our Websites, unless you provide them of your own accord, except in the case of certain segments of Personal Data that are collected via information systems and programmes used for website operation, the transmission of which is inherent in the use of Internet communication protocols (eg, IP address), and shall not request more information than necessary to participate in the activities on our Websites. If you do not want to provide us with Personal Data (other than Personal Data relating to the use of Internet communication protocols usually collected at the time of a visit to a website), you can still access our Websites, but you will not be able to participate in certain promotions, create login credentials to use certain functions on our Websites, activate or use a particular service, fill out an order form, or receive information about a particular product.

On certain pages of our Websites you can create login credentials by entering your user name/ID or e-mail address and your password as well as other information, or by one of the available methods for verification of authenticity via social networks, such as Facebook, Google+, and Yahoo. If you decide to create login credentials with your account via one of the available social network tools for verification of authenticity, you let us access your Personal Data that are publicly available or that you made publicly available (eg, name, user ID, profile photo) as well as information that you “Allow” our Website to access. Therefore, by authorising one of the social network options, you let us receive data you have made available. We recommend that you read the relevant third-party privacy rules and the terms and provisions for the method you choose to use for verification of authenticity.

Further, when you connect to the Website, there are certain types of Personal Data (eg, IP address, purchase settings, profiling features) that may include identifiers that enable us to send personalised advertisements to your device that include technical non-personal data that, on their own, cannot identify any individual (“Non-personal Data”, eg, the type of an Internet browser) and which can be collected and stored with “cookies” and other tracking technologies. Also, other parties, such as advertising partners and analysis providers, can collect information, subject to your informed consent, about your network activities over a specific period of time and via the Websites. Such data help us update the Website in a way to keep our visitors interested and to include content adjusted to the interests of our visitors. If you disable cookies, we might not be able to optimise your visit to the Website and some features on the Website might not be available.

The purposes, legal basis for the processing, and the possible consequences of failure to provide Personal Data

Whenever you provide Personal Data on the Website, we shall restrict the use of such Personal Data to the purposes for which the personal data have been collected in line with the conditions set out in these Privacy Rules. The use of your Personal Data includes as follows:

  1. Taking steps as instructed by you before the conclusion of the contract (eg, answer your questions and comments, fulfil your requests; communicate with you about your activities on the Website);
  2. Performance of the contract with you as a party (eg, provide you with access to certain areas and features on the Website, fulfil your orders regarding purchases or commercial services offered on our Website, provide services to clients);
  3. Investigation of suspected frauds, harassment, physical threats or other violations of any law, rule or regulation, rules of the Website or third-party rights, or the investigation of any suspicious behaviour that is regarded as impolite;
  4. Compliance with the legal obligations of B1 Plakati d.o.o. (eg, for disclosures stipulated by law, regulation or court order);
  5. For the purposes or in connection with legal proceedings, the establishment, defence or realisation of statutory rights;
  6. The sending of advertisements or direct sales materials or the performance of market research, data analyses or the delivery of commercial communications via electronic tools (SMS, e-mail, social networks), regardless whether they are automated (calls without operator) or not (snail mail and calls with operator), in conformity with the relevant legal bases;
  7. The sending of your Personal Data to selected advertising partners for their marketing purposes in conformity with the relevant legal bases.

The provision of Personal Data for the purposes described in Items F and G is also voluntary. Failure to provide such Personal Data or objections regarding the processing of data further to the relevant bases relating to your specific situation may prevent B1 Plakati d.o.o. from sending advertising or direct sales materials or to conduct market research, data analyses or to send commercial communications and/or your Personal Data to selected advertising partners for their marketing purposes. We can still contact you for administrative purposes, such as order confirmations or to request your further instructions.


Your Personal Data may be disclosed, provided that it is closely related to the above purposes, only to the following recipients:

  • persons who habitually process Personal Data on behalf of B1 Plakati d.o.o. as processors and who are required to perform your order, deliver packages, send post and e-mail, remove repetitive information from the list of clients, analyse data and provide marketing support, process payments by credit card and provide user services;
  • persons authorised by B1 Plakati d.o.o. to process Personal Data and who are bound by the relevant statutory confidentiality clause (the staff of B1 Plakati d.o.o.);
  • law enforcement services and public authorities whenever required by governing law or in good faith (eg, to comply with the provisions of law or to adhere to legal procedures extending to B1 Plakati d.o.o.; in emergencies, to protect and defend the rights or assets of B1 Plakati d.o.o. and its Websites or to protect the personal security of users of B1 Plakati d.o.o., its Websites or the public;
  • business partners for their needs only in compliance with the relevant legal bases.


B1 Plakati d.o.o. shall process your Personal Data only for as long as necessary to achieve the purposes described in Section 2. In view of the purposes described in Sections 2.F and 2.G, your Personal Data shall be processed until you choose to exercise your right to an objection or to restrict the processing. Other than the foregoing, B1 Plakati d.o.o. shall maintain your Personal Data as long as necessary or permitted under the personal data protection act presently in force.

Your rights

B1 Plakati d.o.o. hereby informs you that in accordance with and to an extent permitted by governing law you are entitled to request B1 Plakati d.o.o. to provide access and to correct or delete your Personal Data or to request restricted processing in connection with your Personal Data or to object to a processing activity as well as to submit an appeal to the competent supervisory authority. Further, you are also entitled to know the recipients or categories of recipients to whom your Personal Data were or will be disclosed, especially third-country recipients.

Links to other pages

The website can include links to other websites that are not owned, operated or maintained by B1 Plakati d.o.o. When you leave the Website, you should notice and read the terms and conditions concerning privacy on any website you visit. Further, you should examine the authenticity of any website that seems or claims to be one of our Websites (including those related by e-mail). Despite all links that could exist on the Website, unless provided otherwise, we do not control, recommend or support and we are not connected with the Websites or their content, products, services or privacy rules. Taking materials from certain Websites may result in a violation of intellectual property rights or infestation of your computer system with viruses.

Protection of children’s privacy

B1 Plakati d.o.o. takes the protection of children’s privacy seriously. We operate the Website in conformity with all laws in force in the jurisdiction stated below. We do not collect Personal Data from any person under sixteen (16) years of age or, if permissible under governing law, under thirteen (13) years of age. Children under sixteen (16) years of age or, if permissible under governing law, under thirteen (13) years of age should have their parent’s or guardian’s consent before they reveal any Personal Data on the Website. If we find that the user is younger than the age above, we shall not use or maintain his or her Personal Data without the consent of his or her parent or guardian. Without such a consent, the child will not be able to take part in certain activities. The parent/guardian may examine, remove, change or refuse further collection or use of Personal Data of his or her child by contacting us via one of the options mentioned in the section entitled “How to manage your personal data” (please specify your child’s name, address and e-mail address).

Security practices

The security of your Personal Data is extremely important to us. We have set up the relevant physical, electronic and operating procedures to protect the data we collect. However, in view of the inherently open nature of the Internet, we cannot guarantee that communication between you and us or information stored on the Website or our servers is completely secure from unauthorised access by third parties, such as hackers. Your use of the Website is your consent to this risk. To the greatest extent permitted by governing law, we waive any liability for any damages (including, but not limited to any and all direct, special, indirect, consequential or punishable losses or other damages of any kind, either contractual (including a basic breach), extracontractual (including negligence) or others) you may have suffered because of any loss, unauthorised access, abuse or change of any information you send to the Website.

Governing law/jurisdiction

Any issues relating to the Website and/or these Privacy Rules are governed by the laws of the Republic of Croatia (jurisdiction applicable to B1 Plakati d.o.o.), without references to the principles of international private law. You agree that the exclusive jurisdiction and the venue of any legal procedure relating to the Website and or these Privacy Rules will rest with the relevant courts located in the Republic of Croatia. We do not warrant or imply that the Website or content/material on the Website are suitable for use outside the Republic of Croatia. Information stated on the Websites relating to products or services apply only in the Republic of Croatia and such products and services might not be available in all locations. If you are outside the Republic of Croatia, you hold sole responsibility for compliance with all applicable local laws.

Transfer of assets

In the course of our operation, we may sell or purchase assets. If some other entity acquires B1 Plakati d.o.o. or our assets, in full or in part, the Personal Data and Non-personal Data collected on the users of the Websites may be transferred to such person. Further, if bankruptcy or restructuring proceedings were instigated against you, such data may be regarded as our assets and may be sold or transferred to third parties.

Severability clause

Where any provision of these Privacy Rules is considered to be or is declared invalid, unlawful or unenforceable under any grounds further to any law or public policy, such provision shall not apply to the extent that it is invalid or unenforceable, while the remaining provisions shall continue to apply with full legal effect.

Changes and updates to our Privacy Rules

B1 Plakati d.o.o. retains the right to amend or update these Privacy Rules at any time and without prior notice. Please review all amendments or updates to our Privacy Rules from time to time. If any changes or updates are introduced, they will be published here and will include the updated date of entry into force on the first page of the Privacy Rules.

Contact information

If you have any questions or comments regarding the Websites or these Privacy Rules, please contact us at B1 Plakati d.o.o., Gorjanovićeva 25, 10 000 Zagreb, +385 (1) 46 84 960 or the following e-mail address: